Unparalleled Service and Support
Not all Vacation Clubs are created equal. Because our members are the heart and soul of what we do, we want you to get the most out of your Vacation Club membership and enjoy it for years to come. Our club structure is designed with simplicity and flexibility in mind, with options for members to book vacations that work with their personal travel style.
We understand however, that sometimes our members have questions, concerns, or just need a little guidance in the realm of vacation ownership bookings and exchanges. That is where our Member Advocates come in. As part of your membership in the Steele Hill Vacation Club, you have a dedicated Member Advocate who is there for you whenever you need help. Our members receive personalized service that the other ‘bigger’ corporations can’t offer. Your advocate does more than just reservations, they can coordinate and expedite anything you need within the resort or booking process, and they are contract specialists with the knowledge to help you get the most out of your membership.
Steele Hill Vacation Club has been in the timeshare industry for over 30 years and have the experience and know-how to handle your questions and concerns quickly and easily. In short, we are here for YOU!
Need to speak to your Member Advocate? Get in touch below:
Member Advocate Support
Our member advocates are here for you! Are you a club member in need of support? We want every aspect of your membership experience to be wonderful. Please reach out to us and let us know how we can be of assistance.